A day in the life of Lead Tech people and talent partner Stephen Marston

By Christina Bentley on December 12, 2019

Stephen Marston shares his busy day as a people and talent partner at Lead Tech

Q – What do you do as Lead Tech’s people and talent partner?

A- I handle all the talent projects at Lead Tech. That includes recruitment, succession and career development. I manage employee engagement, wellbeing, performance management and talent planning. I’m also the main contact for general HR and employee relations.

I actually recruited for Lead Tech when I was working as a recruiter at an agency. So when the job opportunity came up, I jumped at the chance to apply and start working in-house.

Q- How has Lead Tech helped you achieve your own career goals?

A – It’s been amazing working for such a people-centred business that encourages development and training for everyone. Working at Lead Tech has given me a broader and deeper understanding of people as a recruiter.

It’s also supported me to develop my career as an HR professional. While I manage all resourcing and talent planning activity, a big part of my role involves HR activity such as rewards, employee relations and engagement.

Since I joined, I’ve completed my CIPD Level 5 Diploma in Human Resources Management. I’m currently studying part-time for my Masters in Human Resource Management at Leeds Beckett University.

Q- Why was the people team established?

A- Paul [Walsh, Lead Tech joint CEO] and Nigel [Borwell, Lead Tech joint CEO] realised that in order to achieve their business goals, they needed a strong foundation built around people.

They brought Kelly [Baynham, head of people] and I into the business in 2016 to help build the people team. It was an exciting opportunity to create something from the ground up.

A lot has changed since then. Our new company values are a great example of how we’re continuing to evolve the culture. The people team has grown to support the scale of the business and I’m proud that I’ve helped Lead Tech become what it is today.

Q- Why is building the culture at Lead Tech so important?

A – People are our greatest asset. Every person that works here is fundamental to our success, so we want to make sure that they can add to the future success of Lead Tech. More importantly, we aim to build a culture that fully supports their growth.

Working at Lead Tech doesn’t mean fitting into a mould. We look for people that can add new energy, skills and fresh perspectives. That’s what will give us the momentum to keep innovating and disrupting lead generation.

Q- What is your typical working day like?

A – My day is generally split between making recruitment calls and day-to-day people-related activities. A typical day might include screening applications or conducting interviews. It depends on the time of year.

Q- What do you love about your job?

A – I’m the first person people meet when they join Lead Tech. I like talking to lots of people every day. It’s a big part of my role. But most of all, I love watching people grow and supporting their development.

This role has given me a great opportunity to help shape people’s careers. I take great pride in knowing that if people do leave, I’ve given them the support they need to achieve their goals.

Q- What’s been the highlight of your career so far?

A – My highlight is developing our graduate scheme. I’m proud to have been the driving force behind such an important project. The scheme’s been a great success since we launched in 2017. I’m amazed at the skills and opportunities that we’ve given our grads and how far it’s taken them in their careers.

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